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Ransom negotiators, NetScaler keys and a DeepSeek ban

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Who's really across the table, why patching NetScaler isn't eviction, and a hypervisor-level heist.

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Good Morning, welcome to It's probably nothing. It's mostly investigative reporting and research today rather than fresh fires, but the lead story's a genuinely uncomfortable one for anyone whose incident response playbook ends with "call the negotiator".

KrebsOnSecurity, citing sources close to the investigation, reports that US federal investigators have identified executives at two ransomware negotiation firms with unusually close relations to ShinyHunters. Two sources told Krebs the FBI believes at least one executive at a US consulting firm with more than a thousand associates played an active role in running Shinywire, the group's victim-pressure site. Krebs doesn't name the firm or the person because nobody there's been charged, so this is reported suspicion, resting on one outlet's anonymous sources, not established fact.

Per Krebs, Shinywire ran from about the third of May to the sixteenth of October, listing nearly a hundred organisations with stolen-file samples. Victims who didn't engage within seven days had their data dumped on a Tor blog. One source says Signal messages seized at Pepijn van der Stap's arrest in September showed frequent chats with Edward Dubrovsky and at least one US consulting executive, and that those executives often knew about new victims before the victims did. The same source claims Dubrovsky knew the group had stolen sensitive FBI data and didn't tell the bureau. Dubrovsky, a Canadian cybersecurity executive, is charged with extortion-related offences according to court records Krebs cites. He's presumed innocent, and Politico reports the records are sealed. Cypfer said on the fourteenth it doesn't make or facilitate ransom payments and, to its knowledge, isn't a target of any investigation. The FBI, via Krebs, puts ShinyHunters' haul this year at more than seventy million US dollars.

Even if none of this reaches a courtroom, it's hard to unhear CyberAcuView's Mark Camillo telling Krebs that negotiators paid a percentage of the final payment have an inherent conflict of interest. Krebs also points out PowerSchool paid two point eight five million with CyberSteward's help, and school districts later got separate demands using the same data. Nobody's alleged ShinyHunters was behind that second wave, but it shows what a paid-for deletion promise is worth. If your insurer or retainer routes negotiations through a third party, it might be worth knowing who that is and how they're paid before you need them.

Next, Rapid7 has published forensics from an early-October NetScaler ADC compromise on an affected 14.1 build. The attacker chained a pre-auth log poisoning bug with a SAML-parsing crash. The crash knocked over the auth daemon, the box rebooted, and the call-home crash handler ran the attacker's payload as root, skipping a twenty-four hour wait. Repeated reboots let them refresh persistence. Using a crash handler as a root scheduler is grimly elegant.

Then they moved in: cookie-authenticated PHP web shells disguised as CSS files, output returned in 404 pages, an implant that tried to sync to the HA peer and force failover onto the infected node, and a Go tool mapping internal DNS, Active Directory, management services and vCenter. And they took config files and system backups, which can hold LDAP and RADIUS bind data and SSL private keys. Rapid7 links it to the WHIPSHOT and SLAPSHOT campaign reporting. Neither bug is new, both were already flagged as exploited, and it's a single incident. What's new is confirmation that patching doesn't evict an implant on both HA nodes or un-steal your keys. Rapid7's advice: if you ran a vulnerable internet-facing NetScaler during the campaign, treat it as potentially compromised, grab volatile evidence before rebooting, check both nodes of every HA pair, and rotate exposed credentials and keys.

In Russia, hosting provider FirstVDS says attackers exploited a flaw in ISPsystem's VMmanager 6 to run malware on some virtualisation hosts, mounting customer disks read-only and copying passwords, SSH and API keys, cloud tokens, wallet data and files. Nothing ran inside guests, so there's nothing for customers to find. As of the nineteenth, the fix still isn't complete, management access stays off, and customers are told to revoke, not just reissue, their secrets. That's via The Record and Xakep relaying FirstVDS. Direct exposure's probably small, but it's a tidy example of the management plane being the whole game.

And finally, CyberScoop reports DHS has barred US civilian agencies from buying anything from DeepSeek under supply-chain security powers, citing data stored in China and prompts potentially reaching the Chinese government. The order's dated June, so it's been in force for months, and the notice wasn't yet published. Still, exclusion powers aimed at an AI model maker is a notable precedent.

That's it for today. Have a good one, and check those HA pairs.

Don't forget, all our threat intelligence comes from Mallory dot A I. If you want intelligence your team can act on, reach out for a chat.

The takeaway

Mostly investigative reporting and research today rather than fresh fires, but the lead story is a genuinely uncomfortable one for anyone whose IR playbook ends with "call the negotiator".

01

Feds reportedly suspect a ransom negotiator helped run ShinyHunters' leak site

KrebsOnSecurity, citing sources close to the investigation, reports that US federal investigators have identified executives at two ransomware negotiation firms with unusually close relations to ShinyHunters. Two sources told Krebs the FBI believes at least one executive at a US consulting firm with more than 1,000 associates played an active role in operating shinywire[.]com, the group's victim-pressure site. Krebs doesn't name the firm or person because nobody there has been charged, so treat this as reported suspicion, not established fact.

Per Krebs, Shinywire ran from about 3 May until 16 October, listing nearly 100 organisations with stolen-file samples; victims who didn't engage within seven days had data dumped on a Tor blog. One source says Signal messages seized at Pepijn van der Stap's 15 September arrest showed frequent chats with Edward Dubrovsky and at least one US consulting executive, and that these executives often knew about new victims before the victims did. The same source claims the chats show Dubrovsky knew the group had stolen sensitive FBI data and didn't tell the bureau. Dubrovsky, a Canadian cybersecurity executive, is charged with extortion-related offences per court records Krebs cites; he's presumed innocent, and Politico reports the records are sealed.

The FBI, via Krebs, puts ShinyHunters' haul this year at more than US$70 million. Cypfer said on 14 October it doesn't make or facilitate ransom payments and, to its knowledge, isn't a target of any investigation.

Even if the specifics never reach a courtroom, it's hard to unhear CyberAcuView chief executive Mark Camillo's point to Krebs: negotiators paid a percentage of the final payment have an inherent conflict of interest. And Krebs's reminder that PowerSchool paid US$2.85 million with CyberSteward's help, only for school districts to later get separate demands using the same data, is a neat illustration of what a paid-for deletion promise is worth. Nobody has alleged ShinyHunters was behind that second wave.

Worth asking

If your insurer or retainer routes negotiations through a third party, it might be worth knowing who that is and how they're paid before you need them.

Rests on one outlet's anonymous sources; the US executive is unnamed and uncharged.

Sources 2
02

Rapid7 confirms the NetScaler reboot trick, and the attackers took the keys with them

Rapid7 has published forensics from an early-October compromise of a NetScaler ADC on an affected 14.1 build. Logs show CVE-2026-88771 (pre-auth log poisoning) chained with CVE-2026-88779 (a SAML-parsing crash): the crash knocked over nsaaad, Pitboss rebooted the box, and the call-home crash handler then ran the attacker's payload as root. Rapid7 says this skipped a 24-hour wait for the payload, and repeated reboots over several days let the operator refresh persistence. Using a crash handler as a root scheduler is grimly elegant.

Then they moved in. Cookie-authenticated PHP web shells hid behind CSS-looking LogonPoint aliases and returned output in 404 bodies; /bin/sh was repeatedly set to mode 6555. The implant tried to sync itself to the HA peer and force failover onto the infected node. A FreeBSD Go tool mapped internal DNS (including zone-transfer attempts), LDAP/AD, management services and vCenter. And the attacker exfiltrated ns.conf.0–4 and system backups, which can hold LDAP/RADIUS bind data, SSL private keys and key-encryption material; Rapid7 confirmed one download by an HTTP 200 matching the archive size. Rapid7 says it overlaps with the WHIPSHOT/SLAPSHOT campaign reporting.

These aren't new bugs: CVE-2026-88771 hit KEV on 27 September, and CISA had already flagged CVE-2026-88779 as exploited. What's new is the real-world confirmation that patching neither evicts an implant sitting on both HA nodes nor un-steals your private keys.

Worth asking

If you ran a vulnerable internet-facing NetScaler during the campaign, Rapid7's advice is to treat it as potentially compromised: grab volatile evidence before rebooting, check both nodes of every HA pair, and rotate credentials and keys exposed via /nsconfig.

Single incident analysis; no evidence of a new exploitation wave.

Sources 2
03

FirstVDS customers robbed from underneath, with the fix still incomplete

Russian hosting provider FirstVDS says attackers exploited a flaw in ISPsystem's VMmanager 6 (Xakep dates it to 17 October) to run malware on some virtualisation hosts. That malware mounted customer disks read-only and copied passwords, SSH and API keys, cloud tokens, configs, command history, wallet data and user files. Nothing ran inside guests, so there's nothing for customers to find. FirstVDS hasn't said how many were hit.

As of 19 October, FirstVDS says ISPsystem has shipped several patches, including one overnight Monday, but the hole isn't fully closed and management access stays off. Customers have been told to assume everything was copied and to revoke, not just reissue, keys and tokens.

Direct exposure here is probably small, though The Record notes FirstVDS also hosts in the Netherlands and Kazakhstan. It's a tidy example of the management plane being the whole game.

Facts come via The Record and Xakep relaying FirstVDS; exploitation method, versions and attacker are undisclosed.

Sources 3
04

DHS quietly banned DeepSeek from civilian agencies back in June

CyberScoop reports a Federal Register notice, due Tuesday, under which DHS bars civilian agencies from buying any IT products or services from Hangzhou DeepSeek Artificial Intelligence, using the Federal Acquisition Supply Chain Security Act after a Federal Acquisition Security Council review. The kicker: Secretary Markwayne Mullin's order is dated 26 June, so it's been in force for months. His letter cites data stored in China, PII collection and prompts potentially reaching the Chinese government. Agencies must remove existing deployments, exceptions need 60 days' notice and a "compelling justification", and agencies are encouraged to add logging and exfiltration controls until it's gone. DeepSeek is the only Chinese AI model named.

Supply-chain exclusion powers pointed at an AI model maker is a notable precedent, even if the ban itself is old news to the agencies involved.

Single-sourced to CyberScoop; the notice itself wasn't yet published or read.

Sources 1

See you tomorrow.

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